Here’s a perfect example of how to be nice to retail workers, and a bit of reassurance to all retail workers that not all customers are the enemy. This is a true story.
In February of 2006, I worked at Macy’s. You’re shocked, I’m sure, but I needed a job. I could not afford to actually buy anything that I sold, especially the Godiva chocolates. My dog and I had left an abusive relationship in England and moved back in with my Mom in Philadelphia, so I needed to stretch every penny. Smiling all day at customers buying presents for their Valentines when I knew I wasn’t getting anything grated on my nerves like you wouldn’t believe.
One dark-haired man sauntered up to my cash register with boxes of Godiva chocolates. “Wow!” I couldn’t help but drool. “Somebody is REALLY going to be happy this Valentine’s Day!”
“I’m sure your boyfriend will get you candy, too,” he smiled.
“No, I’m single.”
“Oh-hh-hh-hhh,” he said. I actually like being single, but when I tell anyone I’m single, they seem to react as if I told them someone in my family had just died. I tried to ignore this reaction from the customer and just get on with my job. And kept on smiling.
When I completed the transaction, he picked up a Godiva bar off of the display stand on my counter. “Oh, I forgot this.”
“That’s okay.”
I dutifully and professiuonally rang it up. When I gave him his change and receipt, he winked and handed me the candy. “This is for you.”
I hope I remembered to thank him, but I was too busy jumping up and down in excitement. Whatever I managed to say must have pleased him, for he laughed, waved and walked out of my life. Thank you, whoever you were.
So, I didn’t get a Valentine. But I got Valentine candy in my favorite flavor – FREE. Things didn’t seem so bad after all.
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6 Comments
Write a Comment»Cool.
Flirting can make one’s day….especially when it’s unexpected.
thanksss
I’m saddened after reading where someone’s day is made, life springs eternal again, from a chunk of food.
umm deaconsbence, it’s not about the food. It’s about the thought behind it…
After helping a customer at my work I apparently mentioned something about having to buy a soda since I forgot to have my mom pay for one when she was in doing some shopping. After the lady checks out the cashier told me to grab a soda- the lady had just bought me one. When customers do things like that you tend to forget about all the things that customers do to piss you off.